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VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
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REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20160614T220000Z
DTEND:20160615T000000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Customer Service Training
DESCRIPTION:Give Them More Than They Expect!\n\n\n\nDesigned for front-line customer service staff\, this workshop will teach you the basics of establishing the customer relationship\, tips on gracious troubleshooting and what it means to be a company and community ambassador. \n\n\n\nShawn is the founder and co-owner of Bearcub Outfitters since 1998 in Petoskey and a Middle School Teacher in Berkely\, Michigan for 15 years.\n\n\n\nA Community Partner Project: Charlevoix Public Library Charlevoix Main Street Charlevoix Convention & Visitors Bureau Charlevoix Area Chamber of Commerce
X-ALT-DESC;FMTTYPE=text/html:<span style="font-size: 14px\;"><span style="font-family: arial\;">Give Them More Than They Expect!</span></span><br />\n<br />\n<span style="font-size: 14px\;"><span style="mso-fareast-font-family: Calibri\; mso-fareast-theme-font: minor-latin\; mso-bidi-font-family: &quot\;Times New Roman&quot\;\; mso-ansi-language: EN-US\; mso-fareast-language: EN-US\; mso-bidi-language: AR-SA\;"><font color="#000000">Designed for front-line customer service staff\, this workshop will teach you the basics of establishing the customer relationship\, tips on gracious troubleshooting and what it means to be a company and community ambassador. </font></span><br />\n<br />\nShawn is the founder and co-owner of Bearcub Outfitters since 1998 in Petoskey and a Middle School Teacher in Berkely\, Michigan for 15 <span style="font-family: arial\;">years</span></span><span style="font-family: arial\;">.</span><br />\n<br />\nA Community Partner Project: Charlevoix Public Library Charlevoix Main Street Charlevoix Convention &amp\; Visitors Bureau Charlevoix Area Chamber of Commerce
LOCATION:Charlevoix Public Library Community Room 220 W Clinton Street
UID:e.1716.5963
SEQUENCE:3
DTSTAMP:20260405T015838Z
URL:http://business.charlevoix.org/events/details/customer-service-training-06-14-2016-5963
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