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Operations Manager

Job Description
NoMi Maids is seeking an Operations Manager to help run the organization and provide management and support to our team and our customers. 

NoMi Maids operates as the Premier residential and commercial housekeeping company in Northern Michigan. With over 200 clients, this award-winning organization provides high quality, trustworthy housekeeping services in the local area.  Our mission is to have a significantly positive impact on as many lives as possible.

If you have a track record of managing in the service industry and are excited by performing exceptionally valuable work in a high-quality organization, then we would love to hear from you.

Responsibilities include: 
  • Manage the organization to key performance metrics
  • Measure & report goals for financial performance
  • Oversee all administrative functions, ensuring smooth daily operations
  • Ensure effective internal communications with the team
  • Manage vendor relationships
  • Managing vendors for Invoicing, Payroll and Accounts Receivable
  • Oversee scheduling, staffing levels and forecasting
  • Product inventory management
  • Create and implement marketing initiatives
  • Create and deliver new business estimates
  • Manage and oversee the HR function, including the recruitment, onboarding and retention of employees
  • Present and report accurate and timely historical financial information of the company
  • Manage budget
  • Ensure that the Company continues to operate according to best practices
  • College Degree or equivalent work experience
  • Work experience as a successful operations manager, preferably in a service industry
  • Leadership ability
  • Knowledge of finance, accounting, company operations, vendor management
  • Excellent problem-solving and communications skills
  • Experience working with diverse groups; Independent worker, self starter
  • Excellent client-facing, written and verbal skills
  • Ability to deliver quality work at speed
  • Excellent organization, time management, and multitasking skills. 
  • High performance with respect to accurate, timely task execution; strong attention to detail
  • Intellectual curiosity, along with a competitive spirit and friendly, likable personality
  • Experience with QuickBooks and Scheduling software a bonus
Compensation Package: 
  • $40,000 - $50,000 depending on experience
  • Flexible hours
  • Ability to work from home regularly
  • Generous PTO
  • Rewarding Work
  • Exceptionally positive culture
  • Ability to participate in profit share for the right candidate
**Please send a PDF of your cover letter and resume to with the “Operations Manager” in the subject line.**
Contact Information