Skip to content

Full Time CSR Teller

Posted: 07/05/2026

Primary Purpose of Job
Service our customers and possible customers, while maintaining a professional friendly demeanor.  Must establish and maintain credibility in our local communities.  Additional job duties are listed further down but are not all-inclusive.  Must follow and enforce bank policies and procedures.  Abide by and enforce all compliance regulatory requirements. 
 
Required Experience & Skills:
 
  • Attention to Communication
  • Oral Communication
  • Written Communication
  • Interpersonal Awareness
  • Persuasive Communication
  • Customer Orientation (internal and external)
  • Diagnostic Information Gathering
  • Analytical Thinking
  • Technical Expertise
  • Initiative
  • Conceptual Thinking
  • Influencing Others
  • Compassionate
  • Establishing Focus
  • Fostering Teamwork
  • Managing Change
  • Thoroughness
  • Decisiveness
  • Self Confidence
  • Stress Management
  • Personal Credibility
  • Flexibility
 
 
Education & Experience:
Knowledge of Retail Banking Operations, Customer Service, and Cash. Ongoing education of compliance regulatory requirements is required.
 
Job Duties:
  • Customer Service Representative/Teller Transactions
  • Interact with Customers in person or telephone by determining their needs
  • Onboard New Customers
  • IRA and HSA support
  • Be approachable to resolve customers concerns and handle sensitive private matters
  • Ensure all required documentation is obtained and is kept current for Business Entities, Trusts, etc.
  • Work closely with Operations to service customer needs
  • Assist in Dormant Account and Bank Secrecy Act monitoring
  • Credit Card Support
  • May open early at 7:30 a.m. some days
  • Process night drop vault deposits
  • Handle customer phone calls
  • Cash handling, verify incoming cash shipments
  • Operate and maintain a check scanner and PC
  • Operate computer software windows based (core)
  • Operate a credit card terminal for customer cash advances
  • Balance customer’s accounts
  • Handle customer dispute of unauthorized charges to account
  • Utility payments
  • Order foreign currency
  • Balance internal accounts
  • Balance end of day to Bookkeeping
  • Outgoing mailings
  • Balance ATMs
  • Assist Bank Courier (change orders process deposits)
  • Stock incoming supplies
  • Daily monitor reports (overdrawn savings, etc.)
  • Sort & process (customer transactions) incoming mail