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Retail Sales Ambassador - Charlevoix

Cherry Republic
Job Description
Retail Sales Ambassador
Charlevoix, MI | Seasonal
Overview
Cherry Republic of Charlevoix is looking for Retail Ambassadors help provide a quality customer service experience by assisting customers and providing overall support to Retail Management and staff. This role will be cross-trained to work in several customer-facing areas, including cashier, sales floor, and wine tasting. We are looking for motivated individuals to work seasonally from June until December.
 
Essential Responsibilities:
  • Assist the Retail Management as directed in accomplishing operational and customer service-oriented tasks and responsibilities.
  • Enforce Cherry Republic customer service expectations through example.
  • Follow and enforce policy and procedures.
  • Provide quality customer service with a positive attitude.
  • Assist Retail Management with store and company-wide events.
  • Assist with cash handling & point of sale (POS) operations.
  • Continually work towards monitoring the appearance and cleanliness of the retail store.
  • Apply practices from CR 101 training established by customer service guidelines.
  • Inform customers of daily specials, sales, Ship from Store services, etc. Look for upselling opportunities and upsell when possible.
  • Ensure that merchandise is clean and prepared for display.
  • Maintain floor inventory to ensure the store always looks full.
  • Ensure that promotions are accurate and merchandised to company standards.
  • Perform Ship from Store services.
 
Necessary Skills:
  • Excellent communication skills and the ability to deliver superior customer service.
  • Strong attention to detail.
  • Organization skills and a team player who has a good understanding of the culture of Cherry Republic.
  • Comprehensive knowledge of all cherry products sold in store.
  • Ability to sell to a customer's needs, as well as establish relationships with returning customers.
  • Self-motivated, multi-tasker, and detail-oriented.
 
Additional Information:
Candidates who are employed between Memorial Day and Labor Day are eligible to receive a shift premium of $2 in addition to hourly wage.
Click HERE to apply! 
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