Customer Service Training
Name:
Customer Service Training
Date:
June 8, 2016
Time:
8:00 AM - 10:00 AM EDT
Website:
To Register:
Event Description:
Give Them More Than They Expect!
Designed for front-line customer service staff, this workshop will teach you the basics of establishing the customer relationship, tips on gracious troubleshooting and what it means to be a company and community ambassador.
Shawn is the founder and co-owner of Bearcub Outfitters since 1998 in Petoskey and a Middle School Teacher in Berkley, Michigan for 15 years.
A Community Partner Project: Charlevoix Public Library Charlevoix Main Street Charlevoix Convention & Visitors Bureau Charlevoix Area Chamber of Commerce
Designed for front-line customer service staff, this workshop will teach you the basics of establishing the customer relationship, tips on gracious troubleshooting and what it means to be a company and community ambassador.
Shawn is the founder and co-owner of Bearcub Outfitters since 1998 in Petoskey and a Middle School Teacher in Berkley, Michigan for 15 years.
A Community Partner Project: Charlevoix Public Library Charlevoix Main Street Charlevoix Convention & Visitors Bureau Charlevoix Area Chamber of Commerce