Customer Service Training
Give Them More Than They Expect!
Designed for front-line customer service staff, this workshop will teach you the basics of establishing the customer relationship, tips on gracious troubleshooting and what it means to be a company and community ambassador.
Shawn is the founder and co-owner of Bearcub Outfitters since 1998 in Petoskey and a Middle School Teacher in Berkley, Michigan for 15 years.
A Community Partner Project: Charlevoix Public Library Charlevoix Main Street Charlevoix Convention & Visitors Bureau Charlevoix Area Chamber of Commerce
Date and Time
Wednesday Jun 8, 2016
8:00 AM - 10:00 AM EDT
Wednesday, June 8, 2016, 8-10am Tuesday, June 14,2016, 6-8pm
Location
Charlevoix Public Library Community Room 220 West Clinton St
Fees/Admission
FREE
Website
Printed courtesy of www.charlevoix.org/ – Contact the Charlevoix Area Chamber of Commerce for more information.
109 Mason St, Charlevoix, MI 49720 – (231) 547-2101 – info@charlevoix.org