Hospitality the Charlevoix Way

Does your business want to exceed guest's expectations?  This three-hour program will focus on the community culture of hospitality and the fundamentals of exceeding guests' expectations.  It is suitable for front-line and management staff.

Carlin Smith,  President of the Petoskey Regional Chamber of Commerce is one of the founders and facilitators of Hospitality the Little Traverse Way, a customer-service training program with a mission of elevating the service culture of the region.  This highly acclaimed program will be a great way to kick off the summer season!


Register by calling the Charlevoix Public Library at 231.237.7340
or signup online
May 22 register online http://tinyurl.com/yb9l2zrv
June 7 register online http://tinyurl.com/ybnmzdbl

In Partnership with Charlevoix Main Street, Charlevoix Convention & Visitors Bureau, Charlevoix Area Chamber of Commerce, and the Charlevoix Public Library