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Customer Service Training

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Name: Customer Service Training
Date: June 14, 2016
Time: 6:00 PM - 8:00 PM EDT
Website: To Register
Event Description:
Give Them More Than They Expect!

Designed for front-line customer service staff, this workshop will teach you the basics of establishing the customer relationship, tips on gracious troubleshooting and what it means to be a company and community ambassador.

Shawn is the founder and co-owner of Bearcub Outfitters since 1998 in Petoskey and a Middle School Teacher in Berkely, Michigan for 15 years
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A Community Partner Project: Charlevoix Public Library Charlevoix Main Street Charlevoix Convention & Visitors Bureau Charlevoix Area Chamber of Commerce
Location:
Charlevoix Public Library Community Room 220 W Clinton Street
Date/Time Information:
Wednesday, June 8, 2016, 8-10am Tuesday, June 14, 2016, 6-8pm
Contact Information:
To register, please contact the Charlevoix Public Library at 231.237.7340
Fees/Admission:
FREE
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