Circulation Services Supervisor

Circulation Services Supervisor Job Description Starting Salary Range: $48,000 - $55,000 commensurate with experience. Competitive Benefits. Reports to: Library Director Supervises: Library Assistants Purpose/Scope The Charlevoix Public Library is committed to providing exceptional service that educates, enriches, and empowers our community. The Circulation Services Supervisor is a team leader in this effort managing the functioning of circulation services and the circulation services team. Supervisory Responsibilities • Hire, train, schedule, lead, and manage library assistants to successfully fulfill departmental needs • Ensure the successful day-to-day functioning of both circulation services and the library • Function as a member of the library’s management team assisting in management decisions, development and execution of library services, personnel decisions, and short- and long-term planning. • Assist in planning and carrying out staff development • Hold monthly departmental meetings to respond to team needs, update team members, and provide any needed training • Assume “Person-in-Charge” role as assigned and in the absence of the library director and assistant director • Represent the library within the community and within the professional library community • Participate in continuing education opportunities and appropriate community or professional organizations Administrative/System Responsibilities • Maintain needed files, statistics, records, and library supplies • Maintain departmental and library cash flows appropriately • Monitor departmental equipment to ensure smooth functioning of the department • Assist in developing, implementing, and carrying out circulation policies, services and operations • May be responsible for some aspects of collection development • Management of interlibrary loan systems Public Service Responsibilities • Model and ensure all departmental team members provide excellent customer service and interact with and communicate effectively with library users • Resolve patron service suggestions and complaints • Assists in program development and implementation • Maintain an organized department Preferred Qualifications • Degree in library or information science, and/or relevant bachelor’s degree, and/or commensurate educational experience • Previous library experience and/or previous relevant public service • Successful experience in a supervisory, lead, or management position and/or equivalent combination of education and/or experience which provides the required knowledge and skills • Ability to analyze problems, make decisions, and communicate with supervisors, peers and patrons • Technologically savvy • Willingness to work flexible schedule including weekends and evenings • Ability to organize work, set priorities, work independently and work under pressure • Ability to work effectively as a member of a team Physical Requirements While performing the duties of this job the employee: will be regularly required to bend, stoop, and lift materials up to or exceeding 25 pounds and push a load weighing up to or exceeding 75 pounds; must regularly operate computer hardware and software, and typical office equipment efficiently; and regularly talk and/or hear. Work is performed primarily in an office environment while seated or standing for extended periods. Some travel to other locations to perform work and/or attend meetings is required. There may be some work performed outside or in other community buildings. 
To apply: Please submit a cover letter and resume to Ryan Deery, Director at rdeery@charlevoixlibrary.org